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  • Home
  • Platform
    • Appointment Bookings
    • Website
    • Email Marketing
    • Local SEO
    • Paid Ads
    • Analytics Reporting
    • Restaurant & Food
    • Online Store
  • Use Cases
  • Pricing
  • Blog
  • Contact
Get Started →

Terms & Conditions

Effective Date: June 9, 2026

These Terms and Conditions ("Terms") govern your use of xzyservices.com (the "Site"), operated by FredRox, LLC DBA XZY Services ("we," "us," or "our"). By accessing the Site, creating an account, or using the Platform, you agree to these Terms.

1. About XZY Services

XZY Services (operated by FredRox, LLC) provides a software platform ("the Platform") for local businesses, including website hosting, appointment bookings, online ordering and an online store, email marketing, custom forms, and related tools. Customers use the Platform to operate and grow their own businesses.

We are not a party to any transaction, booking, order, or communication between a Customer and that Customer's own customers or website visitors.

2. Customer Accounts

By creating an account and using the Platform, you agree to:

  • Provide accurate and current information about yourself and your business
  • Use the Platform's bookings, online ordering, online store, email marketing, and other tools lawfully, including compliance with applicable marketing-consent laws (e.g. CAN-SPAM, TCPA)
  • Not use the Platform to send spam, conduct fraud, or engage in any unlawful activity
  • Pay applicable fees as agreed upon during onboarding

3. Service Availability

We strive to keep the Platform available and operating smoothly, but we do not guarantee uninterrupted or error-free service. The Platform relies on third-party services — including hosting infrastructure, payment processing, and email delivery — that may affect availability from time to time.

4. No Guarantee of Results

We do not guarantee any specific level of sales, bookings, search rankings, or revenue from using the Platform. Results depend on your business, your use of the available tools, and market conditions.

5. Limitation of Liability

To the fullest extent permitted by law, XZY Services shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or the Platform, including damages related to service interruptions, data loss, or third-party services integrated into the Platform (e.g., payment processing, email delivery). Our total liability for any claim shall not exceed the fees paid by you in the prior 30 days.

6. Indemnification

You agree to indemnify and hold harmless XZY Services and FredRox, LLC from any claims, damages, or expenses arising from your use of the Platform, your content, your interactions with your customers through the Platform's tools, or your violation of these Terms or applicable law.

7. Intellectual Property

All content on this Site is the property of FredRox, LLC and may not be reproduced without written consent.

8. SMS Communications

By providing your phone number and enabling SMS notifications through the XZY Services platform, you consent to receive transactional text messages from XZY Services (FredRox, LLC) at the number provided. Message types include:

  • Booking clients: appointment confirmations, reminders, and cancellation notices
  • Online order & store customers: order status updates (e.g. order ready for pickup, shipping confirmation)
  • Account holders: notifications related to activity on your account or services you've requested

These messages are transactional in nature and are sent only in connection with activity on your account or a service you have requested.

Message frequency varies based on account activity. Message and data rates may apply. Reply STOP at any time to opt out of SMS messages. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.

To opt in or out of SMS notifications, log in to your portal and visit Account > Notifications, or contact us at support@xzyservices.com.

9. Governing Law

These Terms are governed by the laws of the State of Texas. Disputes shall be resolved in the state or federal courts of Travis County, Texas.

10. Changes

We may update these Terms at any time. Continued use of the Site or the Platform after changes constitutes acceptance.

11. Contact

XZY Services (FredRox, LLC)
Austin, TX
Email: legal@xzyservices.com

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